Contact Totem
Let Us Build a Payment Solution for You
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Get a Custom Solution
Tell us your equipment type and target market, and we will recommend a deployable hardware combination.
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We have received your project requirements. Totem sales will contact you by email or phone within 24 hours.
Sales Email
Technical Support
Phone
+86 13416314349
+86 18022309917
Company Address
Rooms 509-510, 5th Floor, Building A, Hengran Creative Park, Shixin Road, Panyu District, Guangzhou, China
Overseas Payment Solutions
Totem provides one-stop overseas payment solutions including POS card readers, QR codes, NFC mobile payments, banknotes, coins, change dispensing, and age verification to help you expand globally safely and efficiently.
FAQ
Frequently Asked Questions
Review these points before contacting us so we can communicate more efficiently.
How soon can products be delivered?
Standard models usually ship within 3-5 business days by SF Express or international courier. Custom models require configuration confirmation and usually take 1-2 weeks. Small batches are supported for integration testing.
What is the minimum order quantity (MOQ)?
There is no minimum order quantity. You can purchase from 1 unit. Larger orders qualify for tiered pricing; contact sales for confirmation.
Which communication protocols are supported?
Native support includes MDB, CCtalk, SSP, Pulse, RS232, and other common self-service equipment protocols. Serial, Pulse, and other extensions can be customized as needed.
How long is the warranty and how does support work?
Standard products include a 12-month warranty. For special products or models, contact our sales team to confirm the warranty period and applicable terms. Remote diagnostics, firmware updates, and technical support are available.
